Terms and Conditions

Last Updated: September 24, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the ShadowNet VPN website, applications, software, subscriptions, and related services (collectively, the “Service”) provided by Marketing Info Tech LLC, a company registered in the Republic of Armenia (“ShadowNet”, “we”, “us”, or “our”).

By accessing, installing, purchasing, subscribing to, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

1. Company and Service

The Service is operated by Marketing Info Tech LLC, Republic of Armenia, registration number 286.110.1369508.

Website: https://shadownetvpn.cc/
Support: support@shadownet.com
Legal matters: legal@shadownet.com
Privacy matters: privacy@shadownet.com

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and legally capable of entering into a binding agreement. You may not use the Service where doing so is prohibited by applicable law.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Acceptance and Electronic Agreement

These Terms may be accepted electronically, including by creating an account, completing a purchase, checking an acceptance box, installing the software, or otherwise using the Service. Your electronic acceptance constitutes your agreement to these Terms to the extent permitted by applicable law.

You should retain a copy of these Terms for your records.

4. ShadowNet VPN License

Subject to these Terms and any applicable payment obligations, ShadowNet grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service for lawful personal use.

You may not sell, rent, sublicense, redistribute, share, or commercially exploit the Service or your account unless ShadowNet has expressly authorized such use in writing.

5. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations.

You must not use the Service, directly or indirectly, to:

• conduct, facilitate, or attempt fraud, theft, financial crime, or other unlawful activity;
• gain unauthorized access to computers, accounts, systems, networks, or services;
• probe, scan, exploit, or test vulnerabilities without authorization from the relevant owner;
• conduct denial-of-service, distributed denial-of-service, flooding, or similar attacks;
• distribute malware, ransomware, viruses, spyware, or other malicious code;
• send unlawful spam, bulk unsolicited communications, phishing messages, or other abusive traffic;
• infringe copyrights, trademarks, patents, trade secrets, privacy rights, or other third-party rights;
• harass, threaten, stalk, or facilitate physical harm to another person;
• interfere with, overload, disrupt, or degrade the Service or the network or systems of other users;
• circumvent technical restrictions, access controls, authentication mechanisms, or security measures;
• reverse engineer, decompile, disassemble, modify, or attempt to extract source code from the Service, except where such restriction is prohibited by applicable law;
• resell, share, or operate the Service as a proxy, VPN, hosting, or access service for third parties without authorization;
• use the Service in a manner that materially harms ShadowNet, its infrastructure, providers, or other customers.

ShadowNet may restrict or suspend access where it reasonably determines that use violates these Terms, applicable law, or materially threatens the security or availability of the Service.

6. VPN Service and No-Logs Commitment

ShadowNet is designed to improve privacy and security while using the Internet. Our handling of personal information and VPN activity data is described in the ShadowNet Privacy Policy.

ShadowNet does not intentionally collect or store VPN activity logs such as browsing history, DNS queries through the VPN, destination websites or services, VPN connection timestamps, VPN session duration, or the original IP address as part of VPN activity logs, subject to the qualifications and disclosures in the Privacy Policy.

Website, payment, analytics, fraud-prevention, support, or other third-party services may process technical or transactional information separately from VPN activity. See the Privacy Policy for details.

7. Service Availability and Performance

We aim to provide reliable and secure access to the Service, but we do not guarantee that the Service will always be available, uninterrupted, error-free, secure against every possible threat, or compatible with every device, network, operating system, or configuration.

VPN performance may vary depending on your location, network, device, server load, Internet service provider, protocol, destination service, and other factors outside our control.

We may add, remove, relocate, replace, modify, or temporarily disable VPN servers, locations, protocols, features, or other components of the Service.

8. Software Updates

ShadowNet may provide software updates, security fixes, feature changes, or other modifications. Some updates may be required for continued use of the Service. By using the Service, you agree to receive such updates where technically necessary.

9. Accounts and Security

Where an account is required, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, except to the extent caused by ShadowNet's own failure to protect information as required by applicable law.

You must promptly notify us if you believe your account has been compromised or used without authorization.

You may not knowingly share account credentials in a way that circumvents subscription limits or creates unauthorized access.

10. Subscriptions and Billing

Certain features of the Service may require a paid subscription. Subscription prices, billing periods, available plans, and included features are presented at the time of purchase.

Unless otherwise stated at checkout, subscriptions may renew automatically at the end of the applicable billing period. Where automatic renewal applies, the payment method associated with the subscription may be charged for the next billing period.

You are responsible for reviewing the subscription terms presented at checkout and for cancelling automatic renewal before the next billing date if you do not wish to renew.

Payments are processed by third-party payment providers, including Stripe. ShadowNet does not intentionally store complete payment card numbers or CVV/security codes. Additional information is provided in the Privacy Policy.

11. Taxes and Payment Authorization

You are responsible for any taxes, duties, fees, or similar charges that may apply to your purchase, except where ShadowNet is legally required to collect and remit them.

By submitting a payment method, you authorize the applicable payment provider to process charges for your selected subscription or purchase in accordance with the applicable billing terms.

12. Cancellation and Refunds

You may cancel your subscription in accordance with the cancellation instructions made available by ShadowNet or the applicable payment provider.

Unless a separate refund policy, purchase offer, or mandatory consumer law provides otherwise, cancellation stops future renewals but does not automatically entitle you to a refund for the current billing period.

If ShadowNet offers a money-back guarantee or other refund period for a particular plan, the applicable offer displayed at the time of purchase will govern.

Nothing in these Terms limits mandatory consumer cancellation, withdrawal, refund, or other rights that cannot lawfully be excluded or restricted in your jurisdiction.

13. European Economic Area and Other Mandatory Consumer Rights

If you are a consumer in the European Economic Area, the United Kingdom, or another jurisdiction providing mandatory consumer rights, those rights apply notwithstanding any conflicting provision of these Terms.

Where applicable law gives you a statutory right to withdraw from or cancel a distance contract, that right is preserved. Where digital service performance begins at your request before the expiry of a statutory withdrawal period, the consequences of that request will be determined by applicable law.

14. Intellectual Property

The Service, including its software, applications, website, trademarks, logos, design, text, graphics, interfaces, and other materials, is owned by or licensed to ShadowNet and is protected by applicable intellectual property laws.

Except for the limited license expressly granted by these Terms, no rights or ownership are transferred to you.

You may not copy, reproduce, modify, distribute, publicly display, create derivative works from, or commercially exploit ShadowNet materials except as permitted by law or with our prior written authorization.

15. Third-Party Services

The Service may rely on third-party providers for payment processing, hosting, infrastructure, analytics, customer support, security, communications, or other functions. Third-party services may have their own terms and privacy policies.

ShadowNet is not responsible for third-party services that are outside our reasonable control, including their availability, content, security, policies, or actions. Where mandatory law provides otherwise, nothing in this section limits those rights.

16. Third-Party Content and Websites

The Service may contain links to third-party websites or services. Such links are provided for convenience and do not constitute an endorsement or guarantee by ShadowNet.

You access third-party websites and services at your own risk and subject to their respective terms and policies.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SHADOWNET DISCLAIMS WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, THAT ARE NOT EXPRESSLY PROVIDED IN THESE TERMS.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR AVAILABLE AT ALL TIMES OR IN ALL LOCATIONS, OR THAT IT WILL MEET EVERY USER'S PARTICULAR REQUIREMENT.

A VPN CAN REDUCE CERTAIN PRIVACY AND SECURITY RISKS, BUT IT DOES NOT MAKE YOU ANONYMOUS OR IMMUNE FROM MALWARE, PHISHING, ACCOUNT COMPROMISE, TRACKING, OR OTHER INTERNET RISKS. YOU REMAIN RESPONSIBLE FOR YOUR OWN SECURITY PRACTICES.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHADOWNET AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR EXPECTED SAVINGS ARISING FROM OR RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHADOWNET'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO SHADOWNET FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to liability that cannot lawfully be excluded or limited under applicable law.

19. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ShadowNet and its officers, employees, contractors, and affiliates from third-party claims, losses, liabilities, damages, and reasonable costs arising from your unlawful use of the Service, your material breach of these Terms, or your infringement of third-party rights.

This section does not require you to indemnify ShadowNet to the extent a claim results from ShadowNet's own unlawful conduct or liability that cannot legally be transferred to you.

20. Suspension and Termination

We may suspend or terminate your access to the Service if you materially breach these Terms, engage in prohibited or unlawful activity, create a security or operational risk, fail to pay applicable charges, or where suspension is reasonably necessary to comply with law or protect the Service.

You may stop using the Service at any time and may cancel a subscription in accordance with the applicable cancellation procedure.

Upon termination, your right to use the Service and any license granted under these Terms will end, except for provisions that by their nature should survive termination.

21. Changes to the Service and Terms

We may modify the Service, pricing, features, or these Terms from time to time. If we make material changes, we may provide notice through the website, application, email, or another reasonable method.

The updated Terms will become effective on the stated effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Privacy

Your use of the Service is also governed by the ShadowNet Privacy Policy, which explains how we collect, use, disclose, and retain personal information.

Privacy Policy: available on https://shadownetvpn.cc/

23. Government and Law Enforcement Requests

ShadowNet may respond to valid legal requests, court orders, subpoenas, or other legally binding obligations as required by applicable law.

Our ability to provide information in response to a request depends on what information is actually available to us. Our data practices are described in the Privacy Policy.

24. Export Controls and Sanctions

You are responsible for ensuring that your use of the Service complies with applicable export control, sanctions, and other trade laws applicable to you. You must not use the Service where doing so would violate applicable sanctions or export restrictions.

25. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Armenia, except to the extent that mandatory consumer protection or other mandatory laws of your jurisdiction require otherwise.

Unless mandatory law provides otherwise, disputes arising out of or relating to these Terms or the Service shall be subject to the jurisdiction of the competent courts of the Republic of Armenia.

Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim before a court or authority available under applicable law.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where possible, and the remaining provisions will remain in effect.

27. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision later.

28. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. ShadowNet may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or transfer of the Service, subject to applicable law.

29. Entire Agreement

These Terms, together with any applicable subscription terms, refund policy, and the ShadowNet Privacy Policy, constitute the agreement between you and ShadowNet regarding your use of the Service, except where additional terms are expressly presented and accepted for a particular product or feature.

30. Contact Information

For general support: support@shadownet.com
For legal matters: legal@shadownet.com
For privacy matters: privacy@shadownet.com
Marketing Info Tech LLC
Republic of Armenia
Registration number: 286.110.1369508
Website: https://shadownetvpn.cc/