Privacy Policy

Last Updated: September 24, 2026

This Privacy Policy explains how Marketing Info Tech LLC, operating under the brand ShadowNet VPN ("ShadowNet", "we", "us", or "our"), collects, uses, stores, and protects personal information when you use our website, VPN services, applications, accounts, and related services (collectively, the "Services").

Our website is:
https://shadownetvpn.cc/

Marketing Info Tech LLC is registered in Armenia under registration number 286.110.1369508.

ShadowNet is committed to protecting your privacy and limiting the amount of personal information associated with your use of our VPN Services.

1. Information we collect

The information we collect depends on how you interact with ShadowNet.

Account Information

When you create or use a ShadowNet account, we may collect:

• email address;
• account identifier;
• subscription information;
• subscription status;
• billing status;
• information necessary to provide and administer your account.

Payment and Transaction Information

Payments are processed by Stripe. Depending on the payment method and transaction, Stripe may process information such as:

• name;
• email address;
• billing address;
• payment method information;
• transaction amount;
• transaction date;
• subscription information;
• payment status;
• refund or chargeback information;
• device and browser information;
• IP address and other information used for fraud prevention.

Payment information is processed by Stripe in accordance with Stripe's applicable privacy policies and legal obligations.

ShadowNet does not intentionally store complete payment card numbers, CVV/security codes, or other sensitive card authentication information on its own systems.

2. ShadowNet VPN no-logs policy

ShadowNet is designed to minimize the information associated with your use of the VPN.

We do not intentionally collect, record, or store:

• your browsing history;
• the websites or online services you access;
• the content of your Internet traffic;
• DNS queries made through the VPN;
• your original IP address as part of VPN activity logs;
• VPN connection timestamps;
• VPN session duration;
• the destination IP addresses or domains accessed through the VPN;
• records linking your identity to particular websites or online services accessed through the VPN.

We therefore do not maintain a historical record of your VPN browsing activity.

This no-logs policy does not mean that no information is ever processed anywhere in our infrastructure or by third-party service providers. Limited information may be processed where necessary to operate the Services, maintain security, prevent fraud, process payments, provide customer support, or comply with applicable law.

3. Website and technical information

When you visit https://shadownetvpn.cc/, we and our service providers may automatically process certain technical information.

This may include:

• IP address;
• browser type;
• operating system;
• device type;
• language;
• referring URL;
• pages viewed;
• date and time of website interaction;
• device identifiers;
• approximate geographic information;
• cookie identifiers;
• website interaction information.

This information may be used for:

• website operation;
• security;
• fraud prevention;
• troubleshooting;
• analytics;
• performance measurement;
• improving the website;
• advertising and marketing, where applicable and legally permitted.

Technical information collected through the website should not be confused with VPN activity logs.

4. Analytics and advertising technologies

ShadowNet uses third-party analytics and advertising technologies on its website. These may include:

• Google Analytics;
• Google Tag Manager;
• Meta Pixel;
• Microsoft Clarity.

These technologies may collect information about how visitors interact with our website.

Depending on the service and applicable configuration, this information may include:

• IP address or truncated/anonymized IP information;
• browser and device information;
• pages visited;
• referring URLs;
• approximate location;
• session information;
• advertising identifiers;
• cookie identifiers;
• events and conversions.

We use these technologies for website traffic analysis, advertising measurement, website improvement, conversion measurement, and marketing optimization.

Where required by applicable law, we will obtain consent before activating non-essential analytics, advertising, or tracking technologies.

5. Google Tag Manager

ShadowNet may use Google Tag Manager to manage website tags and tracking technologies.

Google Tag Manager itself is primarily a tag-management system. Information processed through tags deployed using Google Tag Manager may be collected by the respective third-party services, such as Google Analytics or Meta Pixel.

6. Google Analytics

ShadowNet may use Google Analytics to understand how visitors use our website.

Google Analytics may collect information such as:

• device information;
• browser information;
• pages viewed;
• interaction events;
• approximate geographic information;
• referral information;
• identifiers associated with analytics cookies.

We use this information for website analytics and service improvement.

7. Meta Pixel

ShadowNet may use Meta Pixel technology provided by Meta Platforms to measure advertising campaigns and understand conversions and interactions with our website.

Depending on the applicable configuration and your consent, Meta may receive information such as:

• page views;
• conversion events;
• device and browser information;
• IP address;
• cookie or advertising identifiers;
• information about interactions with our website.

8. Microsoft Clarity

ShadowNet may use Microsoft Clarity to understand how visitors interact with our website.

Clarity may provide information about website interactions, including:

• clicks;
• scrolling;
• navigation;
• device and browser information;
• session information;
• interaction patterns.

9. Cookies

ShadowNet uses cookies and similar technologies.

Cookies may be used for:

• essential website functionality;
• authentication;
• security;
• remembering preferences;
• analytics;
• performance measurement;
• advertising;
• conversion tracking.

Where required by law, non-essential cookies will be activated only after obtaining your consent.

10. How we use personal information

We may use personal information for:

• providing the Services;
• payment processing;
• customer support;
• security and fraud prevention;
• analytics;
• marketing;
• communications;
• legal compliance.

11. Legal bases for EEA and UK users

Where GDPR, UK GDPR, or similar legislation applies, we process personal information on one or more of the following legal bases:

• contractual necessity;
• legal obligation;
• legitimate interests;
• consent.

Legitimate interests may include maintaining service security, preventing fraud and abuse, improving Services, maintaining website functionality, protecting legal rights, and administering our business.

12. GDPR and EEA privacy rights

If you are located in the European Economic Area and the GDPR applies, you may have the right to:

• access your personal information;
• correct inaccurate personal information;
• request deletion;
• restrict processing;
• object to certain processing;
• receive your personal information in a portable format;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent data protection authority.

To exercise applicable rights:
privacy@shadownet.com

13. United Kingdom privacy rights

Where UK GDPR or other applicable UK privacy legislation applies, users may have rights substantially similar to those described for EEA users, including rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent where applicable.

Requests may be submitted to:
privacy@shadownet.com

14. United States privacy rights

Privacy laws in the United States vary between states.

Where applicable state privacy laws apply to ShadowNet, residents may have rights that can include:

• access to personal information;
• correction of inaccurate information;
• deletion of personal information;
• obtaining a copy of personal information;
• information regarding categories and purposes of processing;
• opting out of certain sales or sharing of personal information;
• opting out of certain targeted advertising;
• limiting certain uses of sensitive personal information;
• appealing a decision concerning a privacy request.

Requests may be submitted to:
privacy@shadownet.com

15. California privacy rights

If you are a California resident and the CCPA/CPRA applies to ShadowNet, you may have additional rights, including the right to:

• know and access personal information;
• delete personal information;
• correct inaccurate personal information;
• obtain information about categories and purposes of processing;
• opt out of the sale or sharing of personal information, where applicable;
• limit certain uses of sensitive personal information;
• receive equal treatment when exercising applicable privacy rights.

ShadowNet does not sell your VPN browsing history or VPN traffic.

However, website analytics and advertising technologies such as Google Analytics, Meta Pixel, and Microsoft Clarity may process website interaction and device information as described in this Privacy Policy.

California residents may submit applicable privacy requests to:
privacy@shadownet.com

16. Payment processing - Stripe

ShadowNet uses Stripe to process payments and manage payment-related transactions.

Depending on the transaction, Stripe may process:

• name;
• email address;
• billing address;
• payment method information;
• transaction information;
• subscription information;
• device and browser information;
• IP address;
• fraud-prevention information;
• refund and chargeback information.

Stripe may act as a data processor/service provider on our behalf for certain activities and as an independent data controller for other activities, including certain fraud prevention, security, regulatory, and legal purposes.

Stripe's own privacy policy applies to information processed directly by Stripe.

ShadowNet does not intentionally store complete payment card numbers or CVV/security codes on its own servers.

17. Customer support

When you contact ShadowNet support, we may process:

• email address;
• account information;
• subscription information;
• payment-related information necessary to resolve your request;
• information contained in your message;
• attachments or other information you voluntarily provide.

18. Information sharing

We do not sell, rent, or trade your personal information as a general source of revenue.

We may share limited information with third parties where reasonably necessary to provide and operate the Services.

These third parties may include:

• payment processors;
• website hosting providers;
• infrastructure providers;
• analytics providers;
• advertising and measurement providers;
• customer support providers;
• security providers;
• professional advisers;
• legal and regulatory authorities.

For example:

• Stripe may receive payment and transaction information.
• Google Analytics may receive website analytics information.
• Meta may receive information generated by Meta Pixel.
• Microsoft may receive information generated by Microsoft Clarity.
• Google Tag Manager may facilitate the operation of website tags.

19. International data transfers

Marketing Info Tech LLC is established in Armenia, while certain third-party providers used by ShadowNet may operate in other countries.

As a result, personal information may be processed internationally.

Where applicable law requires specific safeguards for international transfers, we will use appropriate legal mechanisms, such as adequacy decisions, Standard Contractual Clauses, or other legally recognized transfer mechanisms.

20. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• the purpose for which information was collected;
• the nature of the information;
• the duration of your account or subscription;
• legal and regulatory requirements;
• fraud prevention requirements;
• accounting requirements;
• dispute resolution;
• enforcement of agreements.

VPN activity data that ShadowNet does not collect under its no-logs policy is not retained by ShadowNet.

21. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• access controls;
• encryption where appropriate;
• secure payment processing;
• authentication mechanisms;
• infrastructure security controls;
• monitoring for security threats;
• restricted access to personal information.

No Internet transmission or storage system can be guaranteed to be completely secure.

22. Government and law enforcement requests

ShadowNet may receive requests from courts, law enforcement agencies, regulators, or other governmental authorities.

We evaluate such requests according to applicable law.

Where legally required, we may disclose information that we are legally obligated to provide.

ShadowNet cannot provide VPN activity information that it does not collect or retain.

23. Children's privacy

ShadowNet is not directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to ShadowNet in violation of applicable law, please contact:
privacy@shadownet.com

24. Third-party websites

Our website may contain links to third-party websites and services.

ShadowNet is not responsible for the privacy practices, security, or content of third-party websites.

25. Your choices

Depending on your location and applicable law, you may:

• manage cookie preferences;
• disable certain cookies through your browser;
• opt out of certain marketing communications;
• request access to your personal information;
• request correction;
• request deletion;
• object to certain processing;
• request restriction of processing;
• request data portability;
• withdraw consent where applicable.

Transactional, security-related, and legally required communications may continue even if you opt out of marketing communications.

26. Changes to this privacy policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last Updated" date at the beginning of the Policy.

If we make material changes that significantly affect how we process personal information, we may provide additional notice where required by applicable law.

27. Contact information

Marketing Info Tech LLC
Brand: ShadowNet VPN
Country: Armenia
Registration number: 286.110.1369508
Website: https://shadownetvpn.cc/

General Support:
support@shadownet.com

Privacy:
privacy@shadownet.com

Legal:
legal@shadownet.com

28. Privacy requests

For privacy-related requests, please contact:
privacy@shadownet.com

Please provide sufficient information for us to understand and process your request.

We may request reasonable information to verify your identity where necessary.

We will process valid requests within the time periods required by applicable law.

29. Applicable law

This Privacy Policy is intended to apply globally.

The privacy rights available to you may differ depending on your country, state, or other jurisdiction.

Nothing in this Privacy Policy is intended to restrict or remove mandatory rights granted to you under applicable law.

Where local legislation provides additional privacy rights or protections, those rights apply to the extent required by law.

Marketing Info Tech LLC
ShadowNet VPN
Armenia
Registration No.: 286.110.1369508
Website: https://shadownetvpn.cc/
Privacy: privacy@shadownet.com
Support: support@shadownet.com
Legal: legal@shadownet.com